A few developers on the DRP team (@pschella and @fred3m) are making a very welcome push for how-to questions to end up in the Support category here rather than being lost in the history of a Slack channel. But looking at the top-level view of the Support threads we have right now, it seems they’re completely dominated by installation problems and bugs/suprising behavior discovered by new users. I worry that’s going to make searching for how-to topics harder. I also think we might have have a lot of Support posts whose content is so out-of-date having it visible at all does more harm than good (i.e. because the instructions for how to fix the problem reported there are now incorrect).
Should we consider having a separate c.l.o. categories for installation help and/or bug reports? Should we predefine and publicize some tags for that separation instead?