Hi folks. I registered on RSP back in 2024 and had my account approved etc but when I try to login now, it asks me to register again and of course there’s an issue because there’s already an account with my username (my own presumably). Can anyone help? Username is mlochner and it should be registered through my uwc.ac.za email address.
Hi @MichelleLochner, thanks for posting, I can help with this.
I can see that there are currently two accounts for you in the RSP. One is already approved and uses University of the Western Cape as your identity provider. The other was just created today, is not listed as approved yet, and uses ORCID as the identity provider. Both accounts use your @uwc.ac.za email address.
Recommended action is to confirm you can log in to the RSP by selecting “University of the Western Cape” as your identity provider. Then let me know, and I can expunge the new secondary account using ORCID, and you can then link your ORCID as a secondary identity to your existing account.