Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Fink User support with the Fink Alert Broker (fink-broker.org). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Data Preview 0 Ask questions and find information about Data Preview 0. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	2994	September 17, 2025
Changed institution and can no longer access RSP account Support	3	96	December 23, 2025
Color Deblending Data Preview 0	2	99	December 21, 2025
Error in retrieving a cutout from a tutorial notebook Support	4	151	December 19, 2025
Intensive Compute Time Support	4	188	December 18, 2025
What is the DDF area corresponding to the MAF QSONumberCountsMetric Support opsim , maf , ddf	4	280	December 18, 2025
Saving strings/objects in TAP results to FITS Rubin Science Platform	11	386	December 18, 2025
Source injection variance Support	14	265	December 18, 2025
Installing c++ code Support	4	155	December 18, 2025
Lost access to RSP account Support	4	153	December 18, 2025
Problems registering skymap in DP1 database Support butler , skymap	4	172	December 18, 2025
TAP vs Bulter capabilities Support stack-install , butler , tap , nersc	13	234	December 17, 2025
DP1 Tutorial 203.1 is missing an import Support	1	108	December 17, 2025
DP1 Tutorial 103.4 missing import Support	2	159	December 16, 2025
Anomalies in DP1 right ascension errors? Support	6	481	December 15, 2025
Zeropoints of Deep Coadd Images Data Products image , cutout , dp1 , deep-coadd-image , sia	1	120	December 12, 2025
Deblended/saturated nearby stellar object artifacts Data Products	1	139	December 11, 2025
Mock LSST-like images avaiable? Data Products	2	120	December 10, 2025
UK IDAC RSP upgrades 08/12/2025 UK IDAC	1	92	December 9, 2025
Getting a regularly updated copy of the Rubin Scheduler output database (pointing database) on the RSP/available Data Products	3	196	December 8, 2025
Trouble in loggin in to RSP Support account , rsp , rsp-portal	5	124	December 4, 2025
Remote Login to RSP Support	1	122	December 3, 2025
Rubin image WCS sky coordinates to pixel position Data Products dp1	6	248	December 3, 2025
Creating large size deep coadd cutout Data Products	3	135	December 2, 2025
bboxSize & alert cutout size Data Products dp1	3	104	November 26, 2025
WCS same within deepcoadded tracts Support wcs , dp1	3	138	November 26, 2025
Outlier magnitudes in the Solar System First Look MPC Reported Detections Data Products solarsystem	8	554	November 26, 2025
DALServiceError with DP1 TAP queries Rubin Science Platform	4	136	November 21, 2025
DP1 TAP query on RSP - DALServiceError: 401 Client Error: Unauthorized for url: https://data.lsst.cloud/api/tap/async Rubin Science Platform	6	273	November 20, 2025
Help needed to complete RSP registration [SOLVED] Support	1	127	November 19, 2025