Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Fink User support with the Fink Alert Broker (fink-broker.org). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Data Preview 0 Ask questions and find information about Data Preview 0. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3127	September 17, 2025
Jump1 and Jump2 for flux dips? Lasair	3	63	February 26, 2026
TypeError: 'Sentinel' object is not iterable when running butler query commands in r29.2.0 (RSP Build 2630) Support butler	3	30	February 26, 2026
MakeDirectWarpTask.run modifies input sky_map object in place (unexpected side effect on sky_info.bbox) Support	0	24	February 26, 2026
Issue with DALQueryError from TAP max query limit Support	2	89	February 25, 2026
Does Lasair provide and store cutouts for all alerts, including past ones? Lasair	3	475	February 25, 2026
Invalid cutout FITS files? Lasair	1	43	February 25, 2026
How to reset the LSSTC slack account? Support	6	769	February 24, 2026
TAP service down? Support	9	237	February 23, 2026
How to do FGCM task in v24.0.0? Support	6	1511	February 20, 2026
Unable to log in to RSP anymore Support	3	120	February 18, 2026
Issue Creating a RSP Account Support	4	79	February 17, 2026
Issues accessing RSP account Support	8	160	February 17, 2026
Plans on more API aspect tutorials? Rubin Science Platform	2	150	February 14, 2026
What is the DDF area corresponding to the MAF QSONumberCountsMetric Support opsim , maf , ddf	6	456	February 13, 2026
Can APDB migration be parallelized for tables with tens of billions of rows? Support apdb	10	197	February 13, 2026
Prompt Product Database vs Alert Question Support	3	188	February 12, 2026
RSP DALQueryError Rubin Science Platform dp1	8	134	February 12, 2026
Uppercase characters in Rubin table schemas and TAP services Data Products	4	247	February 12, 2026
DP1 Portal tutorial 106.1 missing ADQL Support	2	100	February 11, 2026
Schema for lsstcam_20250930 Support	3	94	February 11, 2026
Checking coverage of raw images Data Products	4	412	February 10, 2026
Expected Lasair ssObjectId behaviour Lasair	1	123	February 5, 2026
UKIDAC RSP up and running, `dev` instance being refreshed UK IDAC	0	95	February 5, 2026
Remote access Monster Support	1	115	February 4, 2026
DP2 ObjectLite Size? Support	1	168	January 31, 2026
302.3 Derived Stellar Properties Rubin Science Platform dp0	3	189	January 29, 2026
Map of the sky where templates are available and could be used for alert production Data Products templates	6	238	January 29, 2026
UK IDAC RSP - Up and running - Jan 26 UK IDAC	0	111	January 27, 2026
Anomalies in DP1 right ascension errors? Support	14	885	January 27, 2026