Support

ALeRCE User support with the ALeRCE Alert Broker (alerce.science). Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Fink User support with the Fink Alert Broker (fink-broker.org). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Data Preview 0 Ask questions and find information about Data Preview 0. UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3725	September 17, 2025
DP2 photometry for AGN Support agnsc , dp2	0	50	September 11, 2026
Table upload of objectId on RSP problem Rubin Science Platform	2	101	September 11, 2026
Slow Solar System query Data Products dp2 , edp2	10	196	September 11, 2026
Data rights request — multiband light-curve anomaly search (existing RSP account) Support	1	64	September 10, 2026
Efficiently Switching Between DP1 and DP2 Pipeline Versions Support	3	213	September 10, 2026
EDP2: blendedness is negative for ~85% of primary objects, and mostly unflagged Data Products	1	113	September 10, 2026
diaObject summary stats are only provided for the observed filter Data Products alert	8	706	September 10, 2026
Sky-estimation box size used for DP2 deep coadds Data Products dp2	4	244	September 10, 2026
Diasources without any Source Support	6	175	September 8, 2026
Account Approval Help Support account	8	154	September 8, 2026
How is bboxSize determined for alerts? Data Products	6	235	September 8, 2026
Saturation limits Data Products observingstrategy	1	135	September 8, 2026
UK IDAC Downtime (14th--16th September, plus at risk during 17th--18th September) UK IDAC	0	88	September 8, 2026
Vera C. Rubin Observatory Scheduler Reports not updating since 2026-07-27 Support scheduler	3	222	September 3, 2026
RSP account approval Support	3	122	September 1, 2026
Changing my institution in rsp account Support	4	170	August 31, 2026
Unable to access website or query objects Lasair	2	165	August 31, 2026
Creating a group with a shared folder on RSP Support rsp	2	140	August 29, 2026
Limiting magnitude of deep_coadd images Support science-pipelines , butler	2	154	August 28, 2026
Question about status of RSP account request Support	2	125	August 27, 2026
Account Request redux Support	2	161	August 27, 2026
RSP enrollment no roles assigned, CILogon identity already associated Rubin Science Platform	1	126	August 21, 2026
Error in DP2 cutouts tutorial Rubin Science Platform	5	196	August 20, 2026
In LSST SIM Data Release 2, why do some binary components have labels = -32768? Data Products	1	137	August 20, 2026
When will DP2 notebook tutorial 303 on galaxy shapes be released? Support	1	205	August 20, 2026
Error sharing notebooks in RSP "groups" Rubin Science Platform	2	152	August 20, 2026
Tract/patch overlay in Portal HiPS viewer? Rubin Science Platform	2	164	August 19, 2026
Issues querying LSST SSOs through alerce_client ALeRCE	1	219	August 19, 2026
LSST Jupyter Notebook Problem Support	3	222	August 19, 2026