Support

Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Fink User support with the Fink Alert Broker (fink-broker.org). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	0	2551	August 6, 2015
Are past small cutouts (visit, template, difference) accessible via PPDB, or must they be retrieved through butler/SIA or broker? Data Products alert , butler , ppdb	1	16	August 13, 2025
AP Pipe access on RSP Support	2	54	August 12, 2025
Disk quota exceeded by custom coadds Rubin Science Platform dp1	2	67	August 12, 2025
Problem with coverage map from catalog in the RSP firefly Support firefly , rsp , dp1	4	147	August 12, 2025
500 Internal Server Error on UK RSP Rubin Science Platform	2	83	August 12, 2025
Duplicate forcedSourceOnDiaObjectID in DP1 (Butler Parquet, Butler SQL, HATS) Support dia , dm-dia , dp1	4	135	August 12, 2025
Enrollment/Role Issue After Login – “You do not have any current roles” Support	7	152	August 12, 2025
Filter boundaries as intended in the LSE-30 requirement document Camera filter , requirements	3	77	August 12, 2025
DDF Stellar Populations Support	3	45	August 12, 2025
Shutter duration and reference clock? Camera	9	179	August 12, 2025
Mismatches between semi-major axes, inclinations, and eccentricities in DP03 data and MPC data Support solarsystem , dp03	5	91	August 12, 2025
Question about the proposed contents of DP2 Data Products dp2	2	58	August 11, 2025
Account login issues -- erase and start again? Rubin Science Platform	6	96	August 11, 2025
Acknowledgement of the LSST TRILEGAL Sim that is housed in Astro Lab Support	4	127	August 11, 2025
DALQueryError: Query Error: ClassCastException:null on tutorial 304.1 Support dp1	1	32	August 11, 2025
Outlier magnitudes in the Solar System First Look MPC Reported Detections Data Products solarsystem	7	159	August 9, 2025
How to use WCSs in DP1 and commissioning processing Data Products wcs , astrometry , dp1	0	166	August 7, 2025
How to de-redden forced source on dia objects Data Preview 0	6	128	August 6, 2025
Access to Rubin Science Platform Support	1	68	August 5, 2025
How is the effective temperature of the mirrors monitored? Support	1	72	August 4, 2025
account registration for id.lsst.cloud Support	0	44	August 4, 2025
Incorrect WCS returned by getWcs().getFitsMetadata() for cutouts? Support wcs , cutout	4	85	August 3, 2025
Onboarding problems: You do not have any current roles. Support	0	48	August 2, 2025
Launching notebook (nublado) gives 500 Internal Server Error Rubin Science Platform nublado	2	85	August 1, 2025
Space Domain Awareness Data Products	4	169	July 31, 2025
Generating custom catalogs from a small set of visit images and their templates Support	3	92	July 31, 2025
Disk quota exceeded "Abnormal Lab Start" popup within RSP Rubin Science Platform	2	45	July 31, 2025
Notebook Aspect of RSP running in degraded mode due to storage issue, after the DP1 release Support	5	144	July 31, 2025
Best way to warp a PSF to match a warped image? Support psf	2	78	July 31, 2025