Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). ALeRCE User support with the ALeRCE Alert Broker (alerce.science). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Fink User support with the Fink Alert Broker (fink-broker.org). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3539	September 17, 2025
Mean effective aperture in key numbers Support web	0	39	July 11, 2026
Very simple filter matches real objects but incremental matches aren't delivered via Kafka Lasair	1	64	July 11, 2026
Link to the Data Rights page automatically loads mid page Support	0	54	July 11, 2026
Cataloging issues with Rubin in 47 Tuc Support dp1	3	164	July 10, 2026
ObjectID missing in DP1 Source tables? Data Products objectid , dp1 , dp2 , source-table	1	118	July 9, 2026
Major planet alerts Support alert , solarsystem , solar-system	5	284	July 9, 2026
How to change email address for Slack, CDB Support	3	203	July 9, 2026
Finding Rising SN Lasair	1	138	July 9, 2026
Very approximate size of DP2 Data Products dp2	5	1473	July 9, 2026
Public data release of DP2 data (IDACs or else) Data Products public-data-release , dp2	3	150	July 9, 2026
Is diaForcedSourceId available in DP2? Support	2	175	July 8, 2026
DP2 timeline after publication/release Data Products dp2	3	292	July 8, 2026
diaObject summary stats are only provided for the observed filter Data Products alert	6	488	July 8, 2026
tutorial How_to_use_RSP_tools/101_Alert_archive/101_1_Alert_retrieval, missing file /etc/nublado/discovery/v1.json Rubin Science Platform	0	120	July 7, 2026
ALeRCE LSST and ZTF services maintenance on July 2 2026 ALeRCE	1	130	July 2, 2026
Trouble logging in to RSP Support	6	128	July 2, 2026
Source catalog in the PPDB? Data Products	5	104	July 2, 2026
Change request for Solar System association prompt products documentation Support	3	125	July 1, 2026
Trouble in loggin in to RSP Support account , rsp , rsp-portal	9	509	July 1, 2026
ALeRCE direct database access is being retired, please switch to TAP ALeRCE	0	128	June 30, 2026
VISTA availability Data Products	2	213	June 30, 2026
COmanage error during RSP signup Support	4	469	June 25, 2026
Run Real Bogus Classifier (RBTransiNetTask) on RSP Rubin Science Platform	7	535	June 23, 2026
Host association and Sherlock parameters Lasair	3	178	June 20, 2026
Euclid Q1 release Support	1	259	June 19, 2026
Cross-match DP1 with XMM-SERVS tutorial from LSST@Europe7 Support	3	285	June 19, 2026
Clarification about LSST alert astrometric uncertainties for ADES export Fink	2	212	June 18, 2026
Creating Rubin Science Platform account for summer interns Rubin Science Platform	1	152	June 17, 2026
ALeRCE LSST and ZTF services maintenance on June 17 2026 ALeRCE	1	172	June 17, 2026