Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Fink User support with the Fink Alert Broker (fink-broker.org). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	2936	September 17, 2025
Error in retrieving a cutout from a tutorial notebook Support	1	29	December 6, 2025
Getting a regularly updated copy of the Rubin Scheduler output database (pointing database) on the RSP/available Data Products	2	100	December 5, 2025
Mock LSST-like images avaiable? Data Products	0	34	December 5, 2025
Trouble in loggin in to RSP Support account , rsp , rsp-portal	5	77	December 4, 2025
Problems registering skymap in DP1 database Support butler , skymap	1	85	December 4, 2025
Remote Login to RSP Support	1	72	December 3, 2025
Rubin image WCS sky coordinates to pixel position Data Products dp1	6	186	December 3, 2025
Anomalies in DP1 right ascension errors? Support	4	346	December 2, 2025
Creating large size deep coadd cutout Data Products	3	96	December 2, 2025
Source injection variance Support	8	143	December 2, 2025
bboxSize & alert cutout size Data Products dp1	3	73	November 26, 2025
WCS same within deepcoadded tracts Support wcs , dp1	3	96	November 26, 2025
Outlier magnitudes in the Solar System First Look MPC Reported Detections Data Products solarsystem	8	511	November 26, 2025
DALServiceError with DP1 TAP queries Rubin Science Platform	4	99	November 21, 2025
Lost access to RSP account Support	3	94	November 21, 2025
DP1 Tutorial 103.4 missing import Support	1	71	November 21, 2025
Installing c++ code Support	3	91	November 20, 2025
What is the DDF area corresponding to the MAF QSONumberCountsMetric Support opsim , maf , ddf	3	215	November 20, 2025
DP1 TAP query on RSP - DALServiceError: 401 Client Error: Unauthorized for url: https://data.lsst.cloud/api/tap/async Rubin Science Platform	6	207	November 20, 2025
Help needed to complete RSP registration [SOLVED] Support	1	90	November 19, 2025
Help needed for RSP Log in Rubin Science Platform	3	73	November 18, 2025
UK IDAC Upgrades 18th Nov 2025 UK IDAC	0	66	November 17, 2025
Saving strings/objects in TAP results to FITS Rubin Science Platform	10	315	November 14, 2025
Collaboration with non-data-rights holders on statistical algorithm development Support	1	111	November 14, 2025
Saving image data to local computer Data Products	6	260	November 13, 2025
How are DIAObjects created? Support	2	112	November 11, 2025
504 Gateway Time-out when rerunning a watchlist Lasair	9	310	November 11, 2025
Release of Data Products associated with First Look event Data Products	3	247	November 10, 2025
Question regarding Solar System Processing Pipeline and HelioLinC3D Support solar-system , heliolinc3d	4	275	November 10, 2025