Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Data Preview 0 Ask questions and find information about Data Preview 0. Fink User support with the Fink Alert Broker (fink-broker.org). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3036	September 17, 2025
Source injection variance Support	23	458	January 16, 2026
First step of Portal tutorial 103.1 is ambiguous Support	3	41	January 16, 2026
Asked to register again when RSP account has already been approved Rubin Science Platform	1	31	January 16, 2026
RSP Portal Tutorials Rubin Science Platform	3	373	January 16, 2026
Anomalies in DP1 right ascension errors? Support	11	655	January 16, 2026
SourceTable error after jointcal (v29.0) Support jointcal , coadd	3	131	January 16, 2026
Retaining RSP access after institutional change Rubin Science Platform	1	84	January 15, 2026
Questions when skyCorr, scale factor too large Support skysubtraction	0	62	January 15, 2026
Trouble with student's login to RSP Support	1	56	January 13, 2026
Intensive Compute Time Support	5	297	January 13, 2026
What is the DDF area corresponding to the MAF QSONumberCountsMetric Support opsim , maf , ddf	5	348	January 12, 2026
Rubin image WCS sky coordinates to pixel position Data Products dp1	7	350	January 12, 2026
Zeropoints of Deep Coadd Images Data Products image , cutout , dp1 , deep-coadd-image , sia	3	190	January 9, 2026
Getting different order of results when I query for images Rubin Science Platform solarsystem , dp1	2	124	January 8, 2026
How to migrate an APDB from v24 to v29 while preserving source IDs? Support apdb	10	186	January 7, 2026
Error in retrieving a cutout from a tutorial notebook Support	5	234	January 5, 2026
Deblended/saturated nearby stellar object artifacts Data Products	2	236	January 1, 2026
Changed institution and can no longer access RSP account Support	3	171	December 23, 2025
Color Deblending Data Preview 0	2	160	December 21, 2025
Saving strings/objects in TAP results to FITS Rubin Science Platform	11	446	December 18, 2025
Installing c++ code Support	4	193	December 18, 2025
Lost access to RSP account Support	4	207	December 18, 2025
Problems registering skymap in DP1 database Support butler , skymap	4	235	December 18, 2025
TAP vs Bulter capabilities Support stack-install , butler , tap , nersc	13	337	December 17, 2025
DP1 Tutorial 203.1 is missing an import Support	1	158	December 17, 2025
DP1 Tutorial 103.4 missing import Support	2	229	December 16, 2025
Mock LSST-like images avaiable? Data Products	2	147	December 10, 2025
UK IDAC RSP upgrades 08/12/2025 UK IDAC	1	119	December 9, 2025
Getting a regularly updated copy of the Rubin Scheduler output database (pointing database) on the RSP/available Data Products	3	256	December 8, 2025