Support

UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Fink User support with the Fink Alert Broker (fink-broker.org). Data Preview 0 Ask questions and find information about Data Preview 0. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	2714	September 17, 2025
Mask for visit_image cutout is not aligned with image Data Products cutout , dp1	5	69	October 4, 2025
Source detection over injected DP1 difference images Support	2	71	October 4, 2025
Why the DP1 Object table is missing some very obvious objects? Support	3	74	October 4, 2025
Very approximate size of DP2 Data Products dp2	1	87	October 3, 2025
DALQueryError: Query Error: Qserv request failed: QI=?: Failed to instantiate query: AnalysisError:Query involves partitioned table joins that Qserv does not know how to evaluate using only partition-local data Support dp1	3	56	October 3, 2025
UKIDAC Notebooks unavailable UK IDAC	1	44	October 3, 2025
Error in convertReferenceCatalog: "Failure preparing data" Support catalogs	2	117	October 3, 2025
Object table in pixel rather than arcsec units? Data Products dp1	2	65	October 3, 2025
Calibration Data Data Products	1	76	October 2, 2025
How to handle connection abortion Rubin Science Platform butler	1	50	October 1, 2025
Problem with Getting started tutorial part 6 "forced photometry" Support photometry	2	91	October 1, 2025
UKIDAC RSP upgrades for the next hour UK IDAC	0	44	October 1, 2025
Recovering expired(?) RSP account access Support	4	62	September 30, 2025
Anomaly Detection Annotator Lasair	1	68	September 30, 2025
Using Annotators with Python Client Lasair	1	60	September 30, 2025
What's the proper way to fetch DP1 difference images starting from visit images references? Support butler , dp1	3	83	September 30, 2025
Intermittent "database is locked" error when running AlardLuptonSubtractTask in v29_2_0 Support butler	4	104	September 27, 2025
Does Lasair provide and store cutouts for all alerts, including past ones? Lasair	2	125	September 26, 2025
Alert Ingestion for Rubin SV Lasair	5	297	September 24, 2025
Which objects will receive higher order astrometric solutions (parallaxes, proper motions) Data Products astrometry , parallax , proper-motion	1	154	September 23, 2025
Using the proper acronym for Astronomical Unit in the LSST data schemas Data Products solarsystem	1	130	September 23, 2025
Citation/acknowledgement to First Look images Data Products	1	122	September 19, 2025
Latest alert schema? Support	4	196	September 19, 2025
System Performance postdoc status Support jobs	4	201	September 18, 2025
How to minimally save a deep_coadd cutout into a fits file? Support butler , dp1	2	211	September 18, 2025
UK IDAC unavailable during Wed 27th Aug -- Tue 16th Sep '25 UK IDAC	1	125	September 18, 2025
401 Unauthorized Error when initializing Butler for DP1 in RSP notebook Support butler	6	184	September 17, 2025
RSP Account Creation Support	5	142	September 17, 2025
Help me getting my account on the RSP Support	1	84	September 17, 2025