Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Fink User support with the Fink Alert Broker (fink-broker.org). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	2977	September 17, 2025
Changed institution and can no longer access RSP account Support	1	23	December 21, 2025
Error in retrieving a cutout from a tutorial notebook Support	4	128	December 19, 2025
Intensive Compute Time Support	4	149	December 18, 2025
What is the DDF area corresponding to the MAF QSONumberCountsMetric Support opsim , maf , ddf	4	260	December 18, 2025
Saving strings/objects in TAP results to FITS Rubin Science Platform	11	372	December 18, 2025
Source injection variance Support	14	250	December 18, 2025
Installing c++ code Support	4	133	December 18, 2025
Lost access to RSP account Support	4	134	December 18, 2025
Problems registering skymap in DP1 database Support butler , skymap	4	151	December 18, 2025
TAP vs Bulter capabilities Support stack-install , butler , tap , nersc	13	205	December 17, 2025
DP1 Tutorial 203.1 is missing an import Support	1	86	December 17, 2025
DP1 Tutorial 103.4 missing import Support	2	136	December 16, 2025
Anomalies in DP1 right ascension errors? Support	6	458	December 15, 2025
Zeropoints of Deep Coadd Images Data Products image , cutout , dp1 , deep-coadd-image , sia	1	96	December 12, 2025
Deblended/saturated nearby stellar object artifacts Data Products	1	127	December 11, 2025
Mock LSST-like images avaiable? Data Products	2	111	December 10, 2025
UK IDAC RSP upgrades 08/12/2025 UK IDAC	1	81	December 9, 2025
Getting a regularly updated copy of the Rubin Scheduler output database (pointing database) on the RSP/available Data Products	3	174	December 8, 2025
Trouble in loggin in to RSP Support account , rsp , rsp-portal	5	108	December 4, 2025
Remote Login to RSP Support	1	114	December 3, 2025
Rubin image WCS sky coordinates to pixel position Data Products dp1	6	227	December 3, 2025
Creating large size deep coadd cutout Data Products	3	124	December 2, 2025
bboxSize & alert cutout size Data Products dp1	3	94	November 26, 2025
WCS same within deepcoadded tracts Support wcs , dp1	3	124	November 26, 2025
Outlier magnitudes in the Solar System First Look MPC Reported Detections Data Products solarsystem	8	541	November 26, 2025
DALServiceError with DP1 TAP queries Rubin Science Platform	4	128	November 21, 2025
DP1 TAP query on RSP - DALServiceError: 401 Client Error: Unauthorized for url: https://data.lsst.cloud/api/tap/async Rubin Science Platform	6	258	November 20, 2025
Help needed to complete RSP registration [SOLVED] Support	1	111	November 19, 2025
Help needed for RSP Log in Rubin Science Platform	3	97	November 18, 2025