Support

Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Fink User support with the Fink Alert Broker (fink-broker.org). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	0	2559	August 6, 2015
DALQueryError: Query Error: ClassCastException:null on tutorial 304.1 Support dp1	2	46	August 19, 2025
Availability of streaked sources >10deg/day Data Products moving-objects	2	24	August 19, 2025
Automating jobs on RSP Rubin Science Platform	2	25	August 19, 2025
approval of new user account Support	1	15	August 19, 2025
Access to Rubin Science Platform Support	3	93	August 18, 2025
Are past small cutouts (visit, template, difference) accessible via PPDB, or must they be retrieved through butler/SIA or broker? Data Products alert , butler , ppdb	3	56	August 18, 2025
Permissions problem when installing phalanx Rubin Science Platform rsp , installation , deployment	1	27	August 18, 2025
How to use WCSs in DP1 and commissioning processing Data Products wcs , astrometry , dp1	1	238	August 15, 2025
Query used for ADS Public Library of papers citing Rubin Observatory Support	3	52	August 15, 2025
DP1 Deblended Object Footprints Support deblender , dp1	4	113	August 15, 2025
Acknowledgement of the LSST TRILEGAL Sim that is housed in Astro Lab Support	5	163	August 14, 2025
account registration for id.lsst.cloud Support	1	74	August 14, 2025
Launching notebook (nublado) gives 500 Internal Server Error Rubin Science Platform nublado	3	109	August 14, 2025
Generating custom catalogs from a small set of visit images and their templates Support	4	129	August 14, 2025
Disk quota exceeded "Abnormal Lab Start" popup within RSP Rubin Science Platform	3	70	August 13, 2025
Mismatches between semi-major axes, inclinations, and eccentricities in DP03 data and MPC data Support solarsystem , dp03	6	125	August 13, 2025
DDF Stellar Populations Support	6	83	August 13, 2025
makeDirectWarp issue Support	4	143	August 13, 2025
Trouble logging in to RSP account Support rsp	3	206	August 13, 2025
Unable to Complete LSST Science Platform Self Signup – Stuck After "Begin" Support	3	155	August 13, 2025
Difficulties creating my Rubin Platform account Rubin Science Platform	2	94	August 13, 2025
Error logging in despite active account Support	5	162	August 13, 2025
AP Pipe access on RSP Support	2	75	August 12, 2025
Disk quota exceeded by custom coadds Rubin Science Platform dp1	2	82	August 12, 2025
Problem with coverage map from catalog in the RSP firefly Support firefly , rsp , dp1	4	179	August 12, 2025
500 Internal Server Error on UK RSP Rubin Science Platform	2	96	August 12, 2025
Duplicate forcedSourceOnDiaObjectID in DP1 (Butler Parquet, Butler SQL, HATS) Support dia , dm-dia , dp1	4	147	August 12, 2025
Enrollment/Role Issue After Login – “You do not have any current roles” Support	7	178	August 12, 2025
Filter boundaries as intended in the LSE-30 requirement document Camera filter , requirements	3	96	August 12, 2025