Support

UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Fink User support with the Fink Alert Broker (fink-broker.org). Data Preview 0 Ask questions and find information about Data Preview 0. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	0	2521	August 6, 2015
Shutter duration and reference clock? Camera	7	105	July 28, 2025
Outlier magnitudes in the Solar System First Look MPC Reported Detections Data Products solarsystem	2	61	July 28, 2025
Best way to warp a PSF to match a warped image? Support psf	0	17	July 27, 2025
Are Opsim database files available at RSP? Rubin Science Platform opsim	2	43	July 27, 2025
Access to the sky viewer science data Data Products dp1	2	52	July 27, 2025
Fix for duplicated rows in cross-match between SSSource and diaSource for tutorial notebook 201_8 Support solarsystem , tutorials	2	36	July 24, 2025
Problem with coverage map from catalog in the RSP firefly Support firefly , rsp , dp1	3	107	July 24, 2025
500 Internal Server Error on UK RSP Rubin Science Platform	1	51	July 23, 2025
Filter boundaries as intended in the LSE-30 requirement document Camera filter , requirements	2	42	July 23, 2025
An introduction to Fink Fink brokers , fink , documentation What is Fink? Fink is an astronomical alert broker that serves as an intermediary between alert issuers and the scientific community analyzing the alert data. It provides services designed to assist scientists in effici…	1	63	July 23, 2025
Obtaining RSP account Rubin Science Platform	8	101	July 21, 2025
DP02_13a_Image_Cutout_SciDemo.ipynb fails to return results for cutout query Support dp0	4	47	July 21, 2025
What exposure times are capable with LSSTCam? Support	6	552	July 21, 2025
Cutout types in alerts? Data Products	7	101	July 21, 2025
Duplicate forcedSourceOnDiaObjectID in DP1 (Butler Parquet, Butler SQL, HATS) Support dia , dm-dia , dp1	3	101	July 21, 2025
Transforming TESS fluxes to LSST fluxes Support	11	385	July 18, 2025
Would it be possible to create bibtex citations for DP1 & DP1 technote/paper? Data Products dp1 , documentation	4	74	July 18, 2025
Acknowledgement of the LSST TRILEGAL Sim that is housed in Astro Lab Support	3	84	July 18, 2025
Connection timeout error with DP0.2 tutorial notebook 14 Data Preview 0	1	32	July 18, 2025
Account login issues -- erase and start again? Rubin Science Platform	4	34	July 18, 2025
Exposures with target_name = 'slew_icrs' Data Products dp1	2	38	July 18, 2025
"Self Signup With Approval" displays black page Support	2	74	July 17, 2025
LSST Pipeline installation setup is failing tests for meas-algorithm for v29 (while I already use v28 completely fine) Support lsst-install	3	84	July 17, 2025
Template image units in DP1 and first alerts Data Products alert , dp1	4	173	July 17, 2025
Enrollment/Role Issue After Login – “You do not have any current roles” Support	6	100	July 17, 2025
How to handle connection abortion for job.fetch_result().to_table() Rubin Science Platform	12	220	July 17, 2025
Issues with injected_finalVisitSummary on DRP-Prod pipeline Support	2	91	July 16, 2025
Can not query the dp1.Object detail even if I can query the tap_schema Data Preview 0 dp1	7	137	July 16, 2025
Requesting Additional Storage and Compute Resources for Science Collaborations on RSP Rubin Science Platform	2	63	July 16, 2025