Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). ALeRCE User support with the ALeRCE Alert Broker (alerce.science). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Fink User support with the Fink Alert Broker (fink-broker.org). Data Preview 0 Ask questions and find information about Data Preview 0. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3603	September 17, 2025
ZTF alerts not in Lasair + sign up issue Lasair	0	15	July 21, 2026
Add some information about the template tier in the Rubin Scheduler to the Survey Strategy Website Support documentation	0	17	July 21, 2026
DP2 timeline after publication/release Data Products dp2	4	379	July 18, 2026
diaObject summary stats are only provided for the observed filter Data Products alert	7	538	July 18, 2026
Ingest uint64 image data into Gen3 butler Support butler , idac , dk-idac	3	86	July 17, 2026
UK IDAC planned maintenance Monday 20th July UK IDAC	0	51	July 17, 2026
ObjectID missing in DP1 Source tables? Data Products objectid , dp1 , dp2 , source-table	2	243	July 15, 2026
Mean effective aperture in key numbers Support web	3	195	July 14, 2026
Tutorial How_to_use_RSP_tools/101_Alert_archive/101_1_Alert_retrieval, missing file /etc/nublado/discovery/v1.json Rubin Science Platform	4	251	July 14, 2026
Clarification about LSST alert astrometric uncertainties for ADES export Fink	3	288	July 13, 2026
UK IDAC RSP test authentication and authorisation upgrade UK IDAC	0	94	July 13, 2026
Link to the Data Rights page automatically loads mid page Support	3	194	July 13, 2026
Cataloging issues with Rubin in 47 Tuc Support dp1	4	275	July 13, 2026
Very simple filter matches real objects but incremental matches aren't delivered via Kafka Lasair	2	179	July 12, 2026
Major planet alerts Support alert , solarsystem , solar-system	5	334	July 9, 2026
How to change email address for Slack, CDB Support	3	272	July 9, 2026
Finding Rising SN Lasair	1	172	July 9, 2026
Very approximate size of DP2 Data Products dp2	5	1533	July 9, 2026
Public data release of DP2 data (IDACs or else) Data Products public-data-release , dp2	3	204	July 9, 2026
Is diaForcedSourceId available in DP2? Support	2	198	July 8, 2026
ALeRCE LSST and ZTF services maintenance on July 2 2026 ALeRCE	1	202	July 2, 2026
Trouble logging in to RSP Support	6	154	July 2, 2026
Source catalog in the PPDB? Data Products	5	137	July 2, 2026
Change request for Solar System association prompt products documentation Support	3	148	July 1, 2026
Trouble in loggin in to RSP Support account , rsp , rsp-portal	9	535	July 1, 2026
ALeRCE direct database access is being retired, please switch to TAP ALeRCE	0	168	June 30, 2026
VISTA availability Data Products	2	237	June 30, 2026
COmanage error during RSP signup Support	4	529	June 25, 2026
Run Real Bogus Classifier (RBTransiNetTask) on RSP Rubin Science Platform	7	602	June 23, 2026