Trouble logging in to RSP account

Dear Support,

I am having trouble logging in to Home

It appears when I log in using my ORCID, I get this message (screenshot attached) saying that I have not been assigned a role, and that ““http://cilogon.org/serverE/users/324899” is already associated with CILogon OIDC Claims”.

Can you please help?

Many thanks,

Bryce

A post was split to a new topic: Error logging in despite active account

Hi Bryce, the error has been tracked down and fixed. The recommendation is for you to restart the process: Getting an account on the RSP — Rubin Science Platform

Can you report back (or mark this reply as the topic’s solution) once you’re able to log in?

Thanks again for your patience with this.

Marked as solved because I can see an active account now exists.