Trouble logging in to RSP account

Dear Support,

I am having trouble logging in to Home

It appears when I log in using my ORCID, I get this message (screenshot attached) saying that I have not been assigned a role, and that ““http://cilogon.org/serverE/users/324899” is already associated with CILogon OIDC Claims”.

Can you please help?

Many thanks,

Bryce

A post was split to a new topic: Error logging in despite active account

Hi Bryce, the error has been tracked down and fixed. The recommendation is for you to restart the process: Getting an account on the RSP — Rubin Science Platform

Can you report back (or mark this reply as the topic’s solution) once you’re able to log in?

Thanks again for your patience with this.