Cannot make an account on RSP

Hello,

When I originally tried to sign-up on the RSP I got hit with a tonne of internet troubles, which meant I never received any of the account confirmation emails. I’ve tried to log in today (after actually getting my data rights sorted), and the page is saying my request is being processed, despite the fact I don’t think I ever finished the sign-up due to the email issue. The page after logging in via Orcid just says “You do not have any current roles. If your request for enrollment is still being processed, you will not be able to login until it is approved. Please contact an administrator for assistance.” See screenshot below.

Any help in getting this sorted would be greatly appreciated.

Hi Ashley, I confirmed that you do appear on the International List of Data Rights Holders, and made some changes to the account you tried making with your institutional identity, University of Hertfordshire. So try logging in with that (not ORCID).