Hello,
I have lost access to my RSP account, probably due to a username update after transiting to a new contract (while staying at the same institution), and I am afraid I apparently did not link any additional identity.
I restarted the process to get a new account. Would it be possible to move the material to my new account, after it is approved?
Please let me know if I need to provide any other information.
Thanks in advance for help,
Raoul Canameras
Hi Raoul, thanks for posting this issue.
I can see that you have an active account in the RSP at data.lsst.cloud. There are two organizational identities attached to your account, but they are both with “CNRS - DSI”. It looks like the second one was linked on Feb 6. I think what has happened is that when you “restarted the process to get a new account”, your second identity was automatically linked. From my end it looks like your account is ok, and its status is “Active”.
Plan A: The first thing to try is, if you have two identities with “CNRS - DSI” and you only tried to login to the RSP at data.lsst.cloud with one of them so far, make an attempt with the other. Then report back here.
Plan B: If you’re still unable to login, then yes the process would be that we can expunge your existing accounts (your home directory in the Notebook Aspect, with username rcanameras, would not be deleted), have you start over with a new account. You would pick a new username, and we would move the contents of the rcanameras home directory to your new home directory.
Hi Melissa,
Thanks a lot for your quick reply. Yes, apparently, I have been assigned a new identity with “CNRS - DSI”, after my new contract started. I have tried option A, but unfortunately can not login with any of the two identities. Would it be possible to proceed with option B?
Sorry for the inconvenience