Linking login accounts for the RSP

Hi there,
I have recently changed institution but still have data rights. I believe that in order to retain access to the RSP, I should link my RSP account to my new institution (following these instructions). However, when I try to link my account to my new institution, I get the following error: “SORID “http://cilogon.org/serverE/users/483722” is already associated with CILogon OIDC Claims No Pipeline”. I’m not sure if i’m doing something wrong, but any help would be much appreciated.
Thanks a lot!

Hi Philip, thanks for posting.

Yes, before you lose access to your current institutional identity it is best to link a second identity so that you don’t lose access to your RSP account (we can always recover it though, of course). I don’t immediately recognize that SORID error, so we might have to get our tech team involved – but let’s try what’s below, to start.

First, can you confirm that you are still able to log in at data.lsst.cloud with “University of Oxford” as your identity provider. Second, what is your new institution, and do you get the same error if you try to use a non-institutional identity provider (e.g., GitHub, ORCID, Google)?