Lost access to RSP account

Somayeh_K · November 17, 2025, 6:42pm

Hello,

After changing institutions (from Rutgers to Lehigh University), I have lost access to my RSP account.
I was hoping I could connect my ORCID acoount with my precious RSP account. Would that be possible?
Here is my ORCID link: ORCID

Please let me know if I need to provide any other information.

Thanks,
Somayeh Khakpash

MelissaGraham · November 17, 2025, 10:04pm

Hi @Somayeh_K , thanks for reporting this and apologies for the inconvenience. I’ll bring this to the attention of the RSP tech team – it should be possible, yes.

MelissaGraham · November 18, 2025, 7:51pm

Hi @Somayeh_K, here are the steps to get you back up and running.

Visit ls.st/rsp-signup and restart the process to get a new account with a new identity provider (e.g., Lehigh University), then report back here.
I will approve your new account, and then request our RSP technical team move your old home directory to your new account.
At your earliest convenience, link a secondary identity to your new account, such as ORCID or GitHub.

Somayeh_K · November 21, 2025, 3:37am

Hi @MelissaGraham

Thanks a lot. I tried logging in and received the message I have attached.
Is there something else I should do?