Question about installing DM v19 (Connection issue)

Support
#1

Hi all,
I’m trying to install the LSST Science Pipeline v19_0_0 : https://pipelines.lsst.io/v/v19_0_0/install/newinstall.html

However, at the step eups distrib install -t v19_0_0 lsst_distrib, I got these errors:

  [  1/121 ]  apr 1.5.2 ... Warning: trouble retrieving apr-1.5.2.manifest: Failed to contact URL https://eups.lsst.codes/stack/src/manifests/apr-1.5.2.manifest ([Errno 110] Connection timed out)
   (Trying alternate location)
   [  1/121 ]  apr 1.5.2                                                 done. 
Warning: trouble retrieving d_2021_02_13.list: Failed to contact URL https://eups.lsst.codes/stack/redhat/el7/conda-system/miniconda3-py38_4.9.2-0.4.1/d_2021_02_13.list ([Errno 110] Connection timed out)
Warning: trouble retrieving d_2021_02_17.list: Failed to contact URL https://eups.lsst.codes/stack/redhat/el7/conda-system/miniconda3-py38_4.9.2-0.4.1/d_2021_02_17.list ([Errno 110] Connection timed out)
   (Trying alternate location)
   (Trying alternate location)
Warning: trouble retrieving conda_20200326.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/conda_20200326.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving d_2021_02_08.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/d_2021_02_08.list ([Errno 110] Connection timed out)
Warning: trouble retrieving d_2021_02_17.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/d_2021_02_17.list ([Errno 110] Connection timed out)
   (Trying alternate location)
   (Trying alternate location)
Warning: trouble retrieving opsim_3_3_1.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/opsim_3_3_1.list ([Errno 110] Connection timed out)
Warning: trouble retrieving opsim_3_3_5.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/opsim_3_3_5.list ([Errno 110] Connection timed out)
   (Trying alternate location)
   (Trying alternate location)
Warning: trouble retrieving opsim_3_3_3.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/opsim_3_3_3.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving simon_test.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/simon_test.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving sims_2_2_4b.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_2_2_4b.list ([Errno 110] Connection timed out)
Warning: trouble retrieving sims_2_2_2.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_2_2_2.list ([Errno 110] Connection timed out)
   (Trying alternate location)
   (Trying alternate location)
Warning: trouble retrieving sims_2_3_5_1.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_2_3_5_1.list ([Errno 110] Connection timed out)
Warning: trouble retrieving sims_2_3_7_1.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_2_3_7_1.list ([Errno 110] Connection timed out)
   (Trying alternate location)
   (Trying alternate location)
Warning: trouble retrieving sims_2_4_2.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_2_4_2.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving sims_development.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_development.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving sims_w_2018_46.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_w_2018_46.list ([Errno 110] Connection timed out)
Warning: trouble retrieving sims_w_2018_51.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_w_2018_51.list ([Errno 110] Connection timed out)
   (Trying alternate location)
   (Trying alternate location)
Warning: trouble retrieving sims_w_2019_13.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_w_2019_13.list ([Errno 110] Connection timed out)
Warning: trouble retrieving sims_w_2019_10.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_w_2019_10.list ([Errno 110] Connection timed out)
   (Trying alternate location)
   (Trying alternate location)
Warning: trouble retrieving sims_w_2019_31.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_w_2019_31.list ([Errno 110] Connection timed out)
Warning: trouble retrieving sims_w_2019_23.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_w_2019_23.list ([Errno 110] Connection timed out)
   (Trying alternate location)
   (Trying alternate location)
Warning: trouble retrieving sims_w_2020_03.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_w_2020_03.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving sims_w_2020_24.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_w_2020_24.list ([Errno 110] Connection timed out)
Warning: trouble retrieving sims_w_2020_21.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_w_2020_21.list ([Errno 110] Connection timed out)
   (Trying alternate location)
   (Trying alternate location)
Warning: trouble retrieving sims_w_2020_27.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_w_2020_27.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving sims_w_2020_49.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/sims_w_2020_49.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving v17_0.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/v17_0.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving v17_0_1.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/v17_0_1.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2016_06.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2016_06.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2016_38.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2016_38.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2016_42.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2016_42.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2017_3.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2017_3.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2017_9.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2017_9.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2017_18.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2017_18.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2017_26.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2017_26.list ([Errno 110] Connection timed out)
Warning: trouble retrieving w_2017_24.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2017_24.list ([Errno 110] Connection timed out)
   (Trying alternate location)
   (Trying alternate location)
Warning: trouble retrieving w_2017_31.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2017_31.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2017_37.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2017_37.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2017_40.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2017_40.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2017_51.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2017_51.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2018_39.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2018_39.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2018_44.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2018_44.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2018_51.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2018_51.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2019_02.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2019_02.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2019_11.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2019_11.list ([Errno 110] Connection timed out)
Warning: trouble retrieving w_2019_13.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2019_13.list ([Errno 110] Connection timed out)
   (Trying alternate location)
   (Trying alternate location)
Warning: trouble retrieving w_2019_41.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2019_41.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2019_46.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2019_46.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2019_50.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2019_50.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2020_06.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2020_06.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2020_26.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2020_26.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2020_33.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2020_33.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2020_40.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2020_40.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2020_45.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2020_45.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2020_49.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2020_49.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving w_2021_06.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/w_2021_06.list ([Errno 110] Connection timed out)
   (Trying alternate location)
eups distrib: Failed to contact URL https://eups.lsst.codes/stack/src/tags/opsim_3_3_5.list ([Errno 110] Connection timed out)

Can I ask how to solve this problem? Thank you.

Best,
Shenming

#2

Please use the newinstall.sh that comes with that release:

curl -OL https://raw.githubusercontent.com/lsst/lsst/19.0.0/scripts/newinstall.sh

I’m sorry that the documentation incorrectly suggests using master newinstall.

On the other hand, the failures to retrieve those URLs should not have occurred and do not appear to be occurring now for me. They could have been a temporary transient problem with our infrastructure. When did this problem occur, and is it still happening?

1 Like
#3

Thank you so much! @ktl

The connection issue still exists after I switched to the new newinstall.sh.

$eups distrib install -t v19_0_0 lsst_distrib

   [  1/121 ]  apr 1.5.2 (Linux64)                                       done. 
Failed to contact URL https://eups.lsst.codes/stack/redhat/el7/devtoolset-8/miniconda3-4.7.10-4d7b902/ ([Errno 110] Connection timed out)
Warning: trouble retrieving d_2021_01_26.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/d_2021_01_26.list ([Errno 110] Connection timed out)
   (Trying alternate location)
Warning: trouble retrieving d_2021_01_29.list: Failed to contact URL https://eups.lsst.codes/stack/src/tags/d_2021_01_29.list ([Errno 110] Connection timed out)
   (Trying alternate location)
...

This problem has been there since yesterday’s noon, and it is still happening…

#4

Sorry for the late update: in the end we solved the problem by using a backup copy. Thank you all for the help and advice!