RSP Portal aspect not working

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#1

Hello, I am having trouble using both the UI assisted as well as ADQL based query systems on my RSP Portal aspect. I have tried making smaller and larger queries, and even tried the examples. It just keeps doing this on my results page:

Screenshot from 2025-08-28 15-37-40
Screenshot from 2025-08-28 15-37-40987×562 18.1 KB

I’m not sure what’s going wrong, but I’m based in Warsaw and I’ve been having this issue for the last 3 days or so. My colleague based in India was temporarily having this issue a few days back but it has since resolved itself for him, but not for me. Thank you in advance for your help!

Best regards
Nandini

#2

What is your RSP username and what is the ADQL of the query you are attempting? You can direct message me this information if you prefer, or you can answer here.

#3

Thank you so much Frossie, I have sent the information to you by direct message.

#4

Since @frossie kindly took this request offline, I’ll mark Frossie’s response as the solution (thank you!). @nandinihazra, please feel free to open a new topic if you run into any other issues.

#5

Hi @galaxyumi331 that was not the solution :slight_smile: I just collected the user’s information privately but I will be posting back to this thread when I know what the answer is.

#6

Oh, that would be great. Thanks for the clarification!