The portal doesn't work

Support
#1

I am trying to enter the portal but an error appears, for notebooks if it gives me access, I would like to know if it is a platform error

#2

What is the error?

#3

Appears “403 Forbidden”

#4

Hi @lauramarroo, which deployment of the Rubin Science Platform are you trying to access?

For example, I don’t see your name on the list of DP0 Delegates who are authorized to access the RSP at the Interim Data Facility (i.e., at data.lsst.cloud). Are you using the RSP deployed at NCSA?

#5

I can reproduce the problem, we are looking into this.

#6

Hi you found a real problem which has now been fixed. Log out and log back in again from the main RSP page at NCSA, and you should be able to access the portal after that.