Hi
I am trying to set up an account in order to participate in the Data Academy next week. I am following the steps provided and initially used Orchid to try to get an account but encountered the attached error message. I subsequently tried using my GitHub account as my authenticator and ran into the same problem. Melissa Graham checked for me and said
“I can see an account has been started with ORCID as your identity provider and using your dkw@scsu.edu email address. It looks like your email has not yet been confirmed so please check your spam folder for that, first?”
There is nothing in my spam folder.
Sunday, 6/29/2025
Let me edit this post to add more information that may be helpful in trouble shooting.
I am following the steps to set up a new account and
I am able to get Step 4 in the process and the Self Signup With Approval Page pops up (see below):
I then select Begin and never get to the form to complete in Step 5, instead I get to the image below and I am stopped from going any further.
Note: I do not know if this matters or not but I had an account back in 2022 when I did some of the tutorials for DP0. I note in the instructions for setting up the new account it states in Step 3
• “At this point the RSP will detect that you do not already have an established account and start the onboarding flow.
Is my previous account from 2022 the problem? I have not used it since, I believe August 2022.