Unable to log in

I’m unable to log in even though I got an email that my account was active. I get this error after signing in:

Authentication error

Authentication failed with the following error:

Error: User unauthorized: geoffrey4444 is not a member of any authorized groups

To report problems or ask for help, see the instructions at Getting Help.

I’m not sure if the problem is that my GitHub account email address is not my .edu email address that I used when signing up, or if there’s some other problem. Any help would be much appreciated!

I am also facing the same issue.
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As you can see from the banner on data.lsst.cloud, the RSP is currently closed to users while we prepare the platform for Data Preview 1. Only members of Rubin staff are currently authorized for access. Hang in there, we’re almost done.

1 Like

I really appreciate the response…thank you! I didn’t understand that the system wasn’t up yet, but the banner nicely clarifies the situation. Looking forward to the launch today!