Good afternoon,
I am getting an error message every time I try to log in. Can someone please contact me to resolve this issue. Thank!
Hi Kelly,
Your new account had still not progressed to the point where there’s anything I can approve. It appears you did not set a username after confirming your email, as in step 7 (at about 1 min 24 sec into the video tutorial).
I have expunged your account so that you can start over from the beginning. Our tech team recommends having the video open and following it step by step.
Hi @KellymZyko , your new account has been approved and you should be able to log in at data.lsst.cloud. Marking this topic as resolved, but please don’t hesitate to open a new topic if new issues arise.