I followed the steps 1-4 from the account set-up instructions here:
On step 5, I get to the “Self Signup with Approval” page with a botton to “Start”. After pressing this button, I get the following error message:
The identifier "http://cilogon.org/serverE/users/XXXXXX" is not registered. If your request for enrollment is still being processed, you will not be able to login until it is approved. Please contact an administrator for assistance.
I believe that my request for enrollment was already approved. I know that I am on the data rights holder list as a JA. Am I being dense or is this a bug?
Thanks for this message. It looks to me like this is an open issue that has been reported as of a few days ago:
Thanks for reporting this.
Just adding that my student and I have both encountered the same error in the last two days. (Using GitHub as the authenticator since we are at a small school).
Please keep us up to date on a fix if it becomes available.
@drjenncash and @cbottrell , the message is that the authentication provider has now fixed this - please try again and let us know?
I can confirm that the issue appears to be resolved.
The issue seems to be resolved for me. I will check with my student and report if there are any issues for her.