Create a new Topic in the Support category, or any of its subcategories, to ask a question or get help with any aspect of Rubin Observatory.
Include as much of the following context as possible (and as is applicable):
- the big-picture goal of what you’re trying to achieve
- any inputs such as tables queried, search terms,
dataId, or ADQL - the expected output or behavior of the tool or code
- steps one could use to recreate an error
- a copy-pasted code block, or screenshot, of an error message
- the type and version of the browser, code, software
- any relevant URLs
Rubin staff monitor the Support category, and Q&A is the sole purpose of this category. Respond to reply posts in the Topic, and choose the most appropriate response to mark as the solution.
See also how to ask a question confidentially and how to format a post (e.g., math, code blocks, images).