Support

Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Fink User support with the Fink Alert Broker (fink-broker.org). Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	0	2506	August 6, 2015
Transforming TESS fluxes to LSST fluxes Support	11	354	July 18, 2025
Would it be possible to create bibtex citations for DP1 & DP1 technote/paper? Data Products dp1 , documentation	4	34	July 18, 2025
Acknowledgement of the LSST TRILEGAL Sim that is housed in Astro Lab Support	3	52	July 18, 2025
Connection timeout error with DP0.2 tutorial notebook 14 Data Preview 0	1	5	July 18, 2025
Account login issues -- erase and start again? Rubin Science Platform	4	4	July 18, 2025
Filter boundaries as intended in the LSE-30 requirement document Camera filter , requirements	1	8	July 18, 2025
Cutout types in alerts? Data Products	5	36	July 18, 2025
Exposures with target_name = 'slew_icrs' Data Products dp1	2	14	July 18, 2025
Obtaining RSP account Rubin Science Platform	6	39	July 18, 2025
Shutter duration and reference clock? Camera	4	48	July 18, 2025
Duplicate forcedSourceOnDiaObjectID in DP1 (Butler Parquet, Butler SQL, HATS) Support dia , dm-dia , dp1	2	29	July 18, 2025
"Self Signup With Approval" displays black page Support	2	34	July 17, 2025
LSST Pipeline installation setup is failing tests for meas-algorithm for v29 (while I already use v28 completely fine) Support lsst-install	3	66	July 17, 2025
Template image units in DP1 and first alerts Data Products alert , dp1	4	151	July 17, 2025
Enrollment/Role Issue After Login – “You do not have any current roles” Support	6	77	July 17, 2025
How to handle connection abortion for job.fetch_result().to_table() Rubin Science Platform	12	178	July 17, 2025
Issues with injected_finalVisitSummary on DRP-Prod pipeline Support	2	72	July 16, 2025
Can not query the dp1.Object detail even if I can query the tap_schema Data Preview 0 dp1	7	114	July 16, 2025
Requesting Additional Storage and Compute Resources for Science Collaborations on RSP Rubin Science Platform	2	36	July 16, 2025
Mixed accounts - login issue Support	8	67	July 16, 2025
User table error (table does not exist errno: 1146) Support	4	64	July 16, 2025
DALQueryError: Query Error: ConnectTimeout Rubin Science Platform dp1	5	64	July 18, 2025
Loading DP0.2 images with Datalink on tutorial Data Products	1	41	July 16, 2025
Problem with coverage map from catalog in the RSP firefly Support firefly , rsp , dp1	2	75	July 16, 2025
DP1 objects: new vs identified in previous catalogs Support catalogs	3	254	July 15, 2025
Stuck in a loop when trying to log into data.lsst.cloud Support	10	108	July 18, 2025
Unable to sign in Rubin Science Platform	2	60	July 14, 2025
Timeout error with user table crossmatch Rubin Science Platform	20	208	July 11, 2025
RSP accounts for summer students Rubin Science Platform	1	40	July 10, 2025