Support

ALeRCE User support with the ALeRCE Alert Broker (alerce.science). Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Fink User support with the Fink Alert Broker (fink-broker.org). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Data Preview 0 Ask questions and find information about Data Preview 0. UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3655	September 17, 2025
Need help to reactivate LSSTC slack Support	2	147	August 7, 2026
ALeRCE LSST stamp classifier tags quasars as variable stars ALeRCE	3	84	August 7, 2026
Issues with GetTemplateTask after EDP2 Support dp2	6	224	August 7, 2026
Help for old HeliolinC2 Support	4	190	August 7, 2026
ZTF alerts not in Lasair + sign up issue Lasair	2	171	August 7, 2026
Trifid Lagoon Dust Correction CMD Issues Data Products dp2	1	54	August 7, 2026
Epochal images for DP2 source Data Products	5	243	August 6, 2026
Download multiple coadd tracts? Support	4	106	August 6, 2026
Saturation at the central region of galaxies in deep coadd images Data Products deep-coadd-image , edp2	4	106	August 6, 2026
Issues querying LSST SSOs through alerce_client ALeRCE	0	70	August 6, 2026
Querying for visit_detectors which overlap a given RA/Dec Data Products	1	78	August 6, 2026
Link to the Data Rights page automatically loads mid page Support	4	276	August 5, 2026
Linking ORCID to e-mail account on RSP Support rsp	2	98	August 5, 2026
Rubin coadds on Aladin Lite? Data Products	3	158	August 5, 2026
Are there red leaks? Data Products	3	186	August 5, 2026
Add some information about the template tier in the Rubin Scheduler to the Survey Strategy Website Support documentation	6	227	August 5, 2026
A number of visits survey property map Data Products dp2	2	146	August 5, 2026
RSP account activation Support	4	142	August 5, 2026
Issue with Registration Support	3	154	August 5, 2026
Guidance on bulk downloads Support	5	298	August 4, 2026
UK IDAC RSP test authentication and authorisation upgrade - 2nd attempt UK IDAC	0	58	August 4, 2026
Any plans for a storage-optimized release of the catalog light curves? Data Products	13	194	August 4, 2026
DALQueryError on a LEFT JOIN w/o spatial predicates Rubin Science Platform dp2	1	102	August 3, 2026
Survey property maps extension Data Products dp2	1	99	August 3, 2026
Activated Account not allowing me to access RSP Portal Rubin Science Platform	6	179	July 31, 2026
Portal query failing for cross match with uploaded catalog Rubin Science Platform dp2	8	192	July 31, 2026
Ingest int64 image data into Gen3 butler Support butler , idac , dk-idac	6	261	July 30, 2026
DALQueryError on a complex query Rubin Science Platform	5	205	July 30, 2026
Can we get the individual images the DP2 coadds are made from? Rubin Science Platform dp2	1	149	July 29, 2026