Support


Topic Replies Views Activity
Difficulties creating my Rubin Platform account
Rubin Science Platform
2 316 August 13, 2025
Error logging in despite active account
Support
5 599 August 13, 2025
AP Pipe access on RSP
Support
2 232 August 12, 2025
Disk quota exceeded by custom coadds
Rubin Science Platform
dp1
2 313 August 12, 2025
Problem with coverage map from catalog in the RSP firefly
Support
firefly ,  rsp ,  dp1
4 508 August 12, 2025
500 Internal Server Error on UK RSP
Rubin Science Platform
2 285 August 12, 2025
Duplicate forcedSourceOnDiaObjectID in DP1 (Butler Parquet, Butler SQL, HATS)
Support
dia ,  dm-dia ,  dp1
4 371 August 12, 2025
Enrollment/Role Issue After Login – “You do not have any current roles”
Support
7 470 August 12, 2025
Filter boundaries as intended in the LSE-30 requirement document
Camera
filter ,  requirements
3 300 August 12, 2025
Shutter duration and reference clock?
Camera
9 517 August 12, 2025
Question about the proposed contents of DP2
Data Products
dp2
2 326 August 11, 2025
Account login issues -- erase and start again?
Rubin Science Platform
6 403 August 11, 2025
How to de-redden forced source on dia objects
Data Preview 0
6 375 August 6, 2025
How is the effective temperature of the mirrors monitored?
Support
1 314 August 4, 2025
Incorrect WCS returned by getWcs().getFitsMetadata() for cutouts?
Support
wcs ,  cutout
4 427 August 3, 2025
Onboarding problems: You do not have any current roles.
Support
0 193 August 2, 2025
Space Domain Awareness
Data Products
4 461 July 31, 2025
Notebook Aspect of RSP running in degraded mode due to storage issue, after the DP1 release
Support
5 424 July 31, 2025
Best way to warp a PSF to match a warped image?
Support
psf
2 444 July 31, 2025
Custom "patchy" RefCats for CalibrateImage
Support
refcat ,  butler ,  calibration ,  obs_nickel
2 524 July 29, 2025
Connection timeout error with DP0.2 tutorial notebook 14
Data Preview 0
2 301 July 28, 2025
Are Opsim database files available at RSP?
Rubin Science Platform
opsim
2 432 July 27, 2025
Access to the sky viewer science data
Data Products
dp1
2 360 July 27, 2025
Fix for duplicated rows in cross-match between SSSource and diaSource for tutorial notebook 201_8
Support
solarsystem ,  tutorials
2 254 July 24, 2025
An introduction to Fink
Fink
brokers ,  fink ,  documentation

What is Fink? Fink is an astronomical alert broker that serves as an intermediary between alert issuers and the scientific community analyzing the alert data. It provides services designed to assist scientists in effici…

1 812 July 23, 2025
Obtaining RSP account
Rubin Science Platform
8 448 July 21, 2025
DP02_13a_Image_Cutout_SciDemo.ipynb fails to return results for cutout query
Support
dp0
4 294 July 21, 2025
What exposure times are capable with LSSTCam?
Support
6 897 July 21, 2025
Cutout types in alerts?
Data Products
7 497 July 21, 2025
Would it be possible to create bibtex citations for DP1 & DP1 technote/paper?
Data Products
dp1 ,  documentation
4 439 July 18, 2025