Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Fink User support with the Fink Alert Broker (fink-broker.org). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3042	September 17, 2025
Asked to register again when RSP account has already been approved Rubin Science Platform	3	60	January 21, 2026
Source injection variance Support	26	505	January 21, 2026
TAP service down? Support	8	107	January 20, 2026
Issue with max query limit through DALQueryError Support	3	58	January 20, 2026
Questions when skyCorr, scale factor too large Support skysubtraction	2	99	January 20, 2026
First step of Portal tutorial 103.1 is ambiguous Support	3	59	January 16, 2026
RSP Portal Tutorials Rubin Science Platform	3	392	January 16, 2026
Anomalies in DP1 right ascension errors? Support	11	681	January 16, 2026
SourceTable error after jointcal (v29.0) Support jointcal , coadd	3	147	January 16, 2026
Retaining RSP access after institutional change Rubin Science Platform	1	99	January 15, 2026
Trouble with student's login to RSP Support	1	63	January 13, 2026
Intensive Compute Time Support	5	311	January 13, 2026
What is the DDF area corresponding to the MAF QSONumberCountsMetric Support opsim , maf , ddf	5	354	January 12, 2026
Rubin image WCS sky coordinates to pixel position Data Products dp1	7	381	January 12, 2026
Zeropoints of Deep Coadd Images Data Products image , cutout , dp1 , deep-coadd-image , sia	3	197	January 9, 2026
Getting different order of results when I query for images Rubin Science Platform solarsystem , dp1	2	143	January 8, 2026
How to migrate an APDB from v24 to v29 while preserving source IDs? Support apdb	10	210	January 7, 2026
Error in retrieving a cutout from a tutorial notebook Support	5	246	January 5, 2026
Deblended/saturated nearby stellar object artifacts Data Products	2	251	January 1, 2026
Changed institution and can no longer access RSP account Support	3	177	December 23, 2025
Color Deblending Data Preview 0	2	165	December 21, 2025
Saving strings/objects in TAP results to FITS Rubin Science Platform	11	456	December 18, 2025
Installing c++ code Support	4	199	December 18, 2025
Lost access to RSP account Support	4	215	December 18, 2025
Problems registering skymap in DP1 database Support butler , skymap	4	238	December 18, 2025
TAP vs Bulter capabilities Support stack-install , butler , tap , nersc	13	344	December 17, 2025
DP1 Tutorial 203.1 is missing an import Support	1	163	December 17, 2025
DP1 Tutorial 103.4 missing import Support	2	240	December 16, 2025
Mock LSST-like images avaiable? Data Products	2	151	December 10, 2025