Support

ALeRCE User support with the ALeRCE Alert Broker (alerce.science). Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Data Preview 0 Ask questions and find information about Data Preview 0. Fink User support with the Fink Alert Broker (fink-broker.org). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3352	September 17, 2025
diaObject summary stats are only provided for the observed filter Data Products alert	3	160	May 18, 2026
Ccdproc module does not exist Support	2	111	May 15, 2026
Where can I find the number of points used in diaObject forced photometry statistics? Data Products alert	2	157	May 15, 2026
Question about midpointMjdTai to UTC conversion in recent Rubin alerts Lasair	3	171	May 14, 2026
How to filter bad data from light curves Data Products	2	150	May 14, 2026
Scheme of the LSST Unique Identifier (Object ID) Support dm-policy , dp1 , objectid	1	110	May 14, 2026
UK IDAC under maintenance (20260507) UK IDAC	3	134	May 12, 2026
On-sky locations of Pre-LSST observations Data Products early-science	15	497	May 11, 2026
Self-signup enrollment page is blank — cannot complete account creation Support	2	101	May 11, 2026
How can I reliably check Rubin moving candidates against MPC via API? Support	5	213	May 8, 2026
MakeDirectWarpTask.run modifies input sky_map object in place (unexpected side effect on sky_info.bbox) Support	3	293	May 6, 2026
Expected timescale for wider alerts? Data Products alert	3	250	May 5, 2026
Missing Dataset on DRP re-run on a subset of data Data Products	2	282	May 5, 2026
Clarification question on DP1 Object schema for aperture photometry Support photometry , schema , dp1	1	129	May 4, 2026
Help for colleague who wants access to Rubin data Support	5	237	May 4, 2026
Short-notice UK IDAC maintenance (1/MAY/26) UK IDAC	1	111	May 1, 2026
Rubin Schedule Viewer past data not displaying Support	3	180	April 30, 2026
Difference between `objects_ext.r_psfFluxNdata` and `objects.nrSources` Lasair	2	205	April 20, 2026
Meaning of `g_psfFluxSigma` Lasair	2	169	April 23, 2026
How to query number of sources per detector? Support	2	215	April 29, 2026
Superuser for LSST Lasair Lasair	1	155	April 29, 2026
Rubin Science Platform Account Support	3	233	April 24, 2026
Galaxy effective radius in DP1 Support dp1	5	221	April 24, 2026
UK IDAC affected by external DNS issue UK IDAC	1	167	April 23, 2026
ALeRCE LSST services maintenance on April 16th 2026 ALeRCE	1	211	April 16, 2026
Fink_datatransfer is not downloading data Support fink	2	198	April 16, 2026
Size of "apFlux" from the Prompt processing DIASource table Data Products dpdd	1	172	April 16, 2026
Updating Kafka stream to include full alert Lasair	3	210	April 16, 2026
Qserv TAP on UK RSP downtime - 11am 16th April UK IDAC	1	163	April 16, 2026