Support

ALeRCE User support with the ALeRCE Alert Broker (alerce.science). Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Data Preview 0 Ask questions and find information about Data Preview 0. Fink User support with the Fink Alert Broker (fink-broker.org). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3391	September 17, 2025
Question about passband LSST script Data Products butler	1	14	June 12, 2026
Source injection variance Support	27	1528	June 11, 2026
Installing and sharing conda envs on RSP Support rsp	1	59	June 11, 2026
DECam Processing Saturation Mask Support decam	4	186	June 11, 2026
401 Unauthorised Error on API calls Lasair	2	102	June 10, 2026
Run Real Bogus Classifier (RBTransiNetTask) on RSP Rubin Science Platform	6	325	June 10, 2026
Cross-match DP1 with XMM-SERVS tutorial from LSST@Europe7 Support	1	72	June 9, 2026
diaObject summary stats are only provided for the observed filter Data Products alert	4	284	June 9, 2026
Rubin Schedule Viewer past data not displaying Support	4	271	June 4, 2026
Small DP1 TAP/API smoke test request for RUBIN-RCA Support	1	129	May 28, 2026
TOS for api token in personal projects? Support sia , api	1	160	May 26, 2026
Ccdproc module does not exist Support	2	166	May 15, 2026
Where can I find the number of points used in diaObject forced photometry statistics? Data Products alert	2	203	May 15, 2026
Question about midpointMjdTai to UTC conversion in recent Rubin alerts Lasair	3	242	May 14, 2026
How to filter bad data from light curves Data Products	2	199	May 14, 2026
Scheme of the LSST Unique Identifier (Object ID) Support dm-policy , dp1 , objectid	1	166	May 14, 2026
UK IDAC under maintenance (20260507) UK IDAC	3	179	May 12, 2026
On-sky locations of Pre-LSST observations Data Products early-science	15	602	May 11, 2026
Self-signup enrollment page is blank — cannot complete account creation Support	2	145	May 11, 2026
How can I reliably check Rubin moving candidates against MPC via API? Support	5	271	May 8, 2026
MakeDirectWarpTask.run modifies input sky_map object in place (unexpected side effect on sky_info.bbox) Support	3	329	May 6, 2026
Expected timescale for wider alerts? Data Products alert	3	300	May 5, 2026
Missing Dataset on DRP re-run on a subset of data Data Products	2	322	May 5, 2026
Clarification question on DP1 Object schema for aperture photometry Support photometry , schema , dp1	1	166	May 4, 2026
Help for colleague who wants access to Rubin data Support	5	282	May 4, 2026
Short-notice UK IDAC maintenance (1/MAY/26) UK IDAC	1	147	May 1, 2026
Difference between `objects_ext.r_psfFluxNdata` and `objects.nrSources` Lasair	2	231	April 20, 2026
Meaning of `g_psfFluxSigma` Lasair	2	202	April 23, 2026
How to query number of sources per detector? Support	2	249	April 29, 2026