Support

Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Fink User support with the Fink Alert Broker (fink-broker.org). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	2624	September 10, 2025
401 Unauthorized Error when initializing Butler for DP1 in RSP notebook Support butler	2	52	September 13, 2025
Understanding masks in Reduced images - DECam gen3 Data Products dm-dev	3	38	September 12, 2025
LSST bandpass transmission functions Support	2	44	September 12, 2025
Latest alert schema? Support	2	60	September 12, 2025
Recommended DP1 DiaSource flags for trailed Solar System objects Support solarsystem , dp1	2	111	September 11, 2025
New RSP account access issue Support	2	42	September 10, 2025
RSP Data Access: awaiting approval Rubin Science Platform	0	43	September 10, 2025
Issue Accessing RSP Account Rubin Science Platform	6	95	September 10, 2025
Postprocessing pipeline tasks for obs package Support science-pipelines , calibration , obs_nickel	4	107	September 9, 2025
Can DP1-based derived tools be shared with non-data right holders? Data Products dp1	3	131	September 8, 2025
System Performance postdoc status Support jobs	2	87	September 5, 2025
Acknowledgement of the LSST TRILEGAL Sim that is housed in Astro Lab Support	6	276	August 29, 2025
Generating custom catalogs from a small set of visit images and their templates Support	5	266	September 2, 2025
Memory leaking while retrieving many images using butler.get() Support butler	1	121	September 1, 2025
How to minimally save a deep_coadd cutout into a fits file? Support butler , dp1	1	124	August 29, 2025
Account registration for id.lsst.cloud Support	4	181	August 29, 2025
DALQueryError: Query Error: ClassCastException:null on tutorial 304.1 Support dp1	5	204	August 29, 2025
RSP Portal aspect not working Rubin Science Platform rsp-portal , dp1	8	98	August 29, 2025
Not able to set up account in Rubin Science Platform Support	2	79	August 29, 2025
Approval of new user account Support	3	125	August 28, 2025
Is the redshift data available for the recently released dp1 sources? Support	2	132	August 26, 2025
How to use WCSs in DP1 and commissioning processing Data Products wcs , astrometry , dp1	1	443	August 15, 2025
Permissions problem when installing phalanx Rubin Science Platform rsp , installation , deployment	3	111	August 25, 2025
UK IDAC unavailable during Wed 27th Aug -- Tue 16th Sep '25 UK IDAC	0	68	August 25, 2025
RSP Portal Tutorials Rubin Science Platform	2	173	August 22, 2025
Mismatches between semi-major axes, inclinations, and eccentricities in DP03 data and MPC data Support solarsystem , dp03	7	231	August 22, 2025
Automating jobs on RSP Rubin Science Platform	4	104	August 22, 2025
Transforming TESS fluxes to LSST fluxes Support	12	617	August 22, 2025
Issues with injected_finalVisitSummary on DRP-Prod pipeline Support	3	168	August 21, 2025