Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Fink User support with the Fink Alert Broker (fink-broker.org). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3139	September 17, 2025
How do I use the image search (DP1 images) function? Rubin Science Platform	1	5	March 3, 2026
Lasair Empty Exported Alert Packet Data Lasair	0	6	March 3, 2026
Adding VISTA near-IR bands to Monster Support refcat	0	53	March 2, 2026
Lasair Login Error Lasair	2	43	March 2, 2026
Link to Alerce for diaObjects wrong? Lasair	3	55	March 2, 2026
Data Rights for non US Amateur Astronomers Support	2	123	March 2, 2026
Extracting summary data from Lasair without pulling all individual rows Lasair	1	47	March 2, 2026
Vera Rubin Obervatory Powerpoint Presentation Overview? Support	1	52	February 28, 2026
IceCube neutrino alert maps in Lasair Lasair neutrino	1	61	February 28, 2026
Status of SNAPS and the Possiblity Rubin Assembly for the SNAPS broker? Support brokers	4	86	February 27, 2026
TypeError: 'Sentinel' object is not iterable when running butler query commands in r29.2.0 (RSP Build 2630) Support butler	7	106	February 27, 2026
MakeDirectWarpTask.run modifies input sky_map object in place (unexpected side effect on sky_info.bbox) Support	2	76	February 26, 2026
Does Lasair provide and store cutouts for all alerts, including past ones? Lasair	7	547	February 26, 2026
Invalid cutout FITS files? Lasair	2	113	February 26, 2026
Jump1 and Jump2 for flux dips? Lasair	3	113	February 26, 2026
Issue with DALQueryError from TAP max query limit Support	2	113	February 25, 2026
How to reset the LSSTC slack account? Support	6	807	February 24, 2026
TAP service down? Support	9	249	February 23, 2026
How to do FGCM task in v24.0.0? Support	6	1530	February 20, 2026
Unable to log in to RSP anymore Support	3	131	February 18, 2026
Issue Creating a RSP Account Support	4	86	February 17, 2026
Issues accessing RSP account Support	8	167	February 17, 2026
Plans on more API aspect tutorials? Rubin Science Platform	2	166	February 14, 2026
What is the DDF area corresponding to the MAF QSONumberCountsMetric Support opsim , maf , ddf	6	467	February 13, 2026
Can APDB migration be parallelized for tables with tens of billions of rows? Support apdb	10	210	February 13, 2026
Prompt Product Database vs Alert Question Support	3	206	February 12, 2026
RSP DALQueryError Rubin Science Platform dp1	8	142	February 12, 2026
Uppercase characters in Rubin table schemas and TAP services Data Products	4	264	February 12, 2026
DP1 Portal tutorial 106.1 missing ADQL Support	2	105	February 11, 2026