Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). ALeRCE User support with the ALeRCE Alert Broker (alerce.science). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Data Preview 0 Ask questions and find information about Data Preview 0. Fink User support with the Fink Alert Broker (fink-broker.org). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3325	September 17, 2025
Ccdproc module does not exist Support	2	40	May 15, 2026
diaObject summary stats are only provided for the observed filter Data Products alert	0	12	May 15, 2026
Where can I find the number of points used in diaObject forced photometry statistics? Data Products alert	2	113	May 15, 2026
Question about midpointMjdTai to UTC conversion in recent Rubin alerts Lasair	3	118	May 14, 2026
How to filter bad data from light curves Data Products	2	109	May 14, 2026
Scheme of the LSST Unique Identifier (Object ID) Support dm-policy , dp1 , objectid	1	62	May 14, 2026
UK IDAC under maintenance (20260507) UK IDAC	3	97	May 12, 2026
On-sky locations of Pre-LSST observations Data Products early-science	15	430	May 11, 2026
Self-signup enrollment page is blank — cannot complete account creation Support	2	72	May 11, 2026
How can I reliably check Rubin moving candidates against MPC via API? Support	5	164	May 8, 2026
MakeDirectWarpTask.run modifies input sky_map object in place (unexpected side effect on sky_info.bbox) Support	3	255	May 6, 2026
Expected timescale for wider alerts? Data Products alert	3	204	May 5, 2026
Missing Dataset on DRP re-run on a subset of data Data Products	2	257	May 5, 2026
Clarification question on DP1 Object schema for aperture photometry Support photometry , schema , dp1	1	97	May 4, 2026
Help for colleague who wants access to Rubin data Support	5	188	May 4, 2026
Short-notice UK IDAC maintenance (1/MAY/26) UK IDAC	1	88	May 1, 2026
Rubin Schedule Viewer past data not displaying Support	3	148	April 30, 2026
Difference between `objects_ext.r_psfFluxNdata` and `objects.nrSources` Lasair	2	180	April 20, 2026
Meaning of `g_psfFluxSigma` Lasair	2	148	April 23, 2026
How to query number of sources per detector? Support	2	195	April 29, 2026
Superuser for LSST Lasair Lasair	1	124	April 29, 2026
Rubin Science Platform Account Support	3	207	April 24, 2026
Galaxy effective radius in DP1 Support dp1	5	199	April 24, 2026
UK IDAC affected by external DNS issue UK IDAC	1	147	April 23, 2026
ALeRCE LSST services maintenance on April 16th 2026 ALeRCE	1	187	April 16, 2026
Fink_datatransfer is not downloading data Support fink	2	176	April 16, 2026
Size of "apFlux" from the Prompt processing DIASource table Data Products dpdd	1	143	April 16, 2026
Updating Kafka stream to include full alert Lasair	3	187	April 16, 2026
Qserv TAP on UK RSP downtime - 11am 16th April UK IDAC	1	139	April 16, 2026