Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Fink User support with the Fink Alert Broker (fink-broker.org). Data Preview 0 Ask questions and find information about Data Preview 0. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3108	September 17, 2025
Unable to log in to RSP anymore Support	1	33	February 17, 2026
Issue Creating a RSP Account Support	4	43	February 17, 2026
Issues accessing RSP account Support	8	127	February 17, 2026
Plans on more API aspect tutorials? Rubin Science Platform	2	114	February 14, 2026
What is the DDF area corresponding to the MAF QSONumberCountsMetric Support opsim , maf , ddf	6	437	February 13, 2026
Can APDB migration be parallelized for tables with tens of billions of rows? Support apdb	10	167	February 13, 2026
Prompt Product Database vs Alert Question Support	3	149	February 12, 2026
RSP DALQueryError Rubin Science Platform dp1	8	116	February 12, 2026
Uppercase characters in Rubin table schemas and TAP services Data Products	4	225	February 12, 2026
DP1 Portal tutorial 106.1 missing ADQL Support	2	83	February 11, 2026
Schema for lsstcam_20250930 Support	3	78	February 11, 2026
How to reset the LSSTC slack account? Support	5	707	February 10, 2026
Checking coverage of raw images Data Products	4	400	February 10, 2026
Expected Lasair ssObjectId behaviour Lasair	1	98	February 5, 2026
UKIDAC RSP up and running, `dev` instance being refreshed UK IDAC	0	75	February 5, 2026
Remote access Monster Support	1	96	February 4, 2026
How to do FGCM task in v24.0.0? Support	4	1430	February 4, 2026
DP2 ObjectLite Size? Support	1	149	January 31, 2026
302.3 Derived Stellar Properties Rubin Science Platform dp0	3	174	January 29, 2026
Map of the sky where templates are available and could be used for alert production Data Products templates	6	213	January 29, 2026
UK IDAC RSP - Up and running - Jan 26 UK IDAC	0	98	January 27, 2026
Anomalies in DP1 right ascension errors? Support	14	862	January 27, 2026
How are DIAObjects created? Support	4	237	January 26, 2026
Unit mismatch between v24 (instrumental flux) and v29 (nJy) science images in image subtraction? Support coadd , calexp , ap	2	154	January 26, 2026
Asked to register again when RSP account has already been approved Rubin Science Platform	3	125	January 21, 2026
Source injection variance Support	26	759	January 21, 2026
TAP service down? Support	8	192	January 20, 2026
Issue with max query limit through DALQueryError Support	3	131	January 20, 2026
Questions when skyCorr, scale factor too large Support skysubtraction	2	163	January 20, 2026