Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Fink User support with the Fink Alert Broker (fink-broker.org). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3021	September 17, 2025
Source injection variance Support	22	392	January 13, 2026
Trouble with student's login to RSP Support	1	17	January 13, 2026
Intensive Compute Time Support	5	271	January 13, 2026
SourceTable error after jointcal (v29.0) Support jointcal , coadd	2	105	January 12, 2026
What is the DDF area corresponding to the MAF QSONumberCountsMetric Support opsim , maf , ddf	5	331	January 12, 2026
Rubin image WCS sky coordinates to pixel position Data Products dp1	7	313	January 12, 2026
Zeropoints of Deep Coadd Images Data Products image , cutout , dp1 , deep-coadd-image , sia	3	174	January 9, 2026
Getting different order of results when I query for images Rubin Science Platform solarsystem , dp1	2	97	January 8, 2026
How to migrate an APDB from v24 to v29 while preserving source IDs? Support apdb	10	171	January 7, 2026
Anomalies in DP1 right ascension errors? Support	7	567	January 7, 2026
Error in retrieving a cutout from a tutorial notebook Support	5	212	January 5, 2026
Deblended/saturated nearby stellar object artifacts Data Products	2	226	January 1, 2026
Changed institution and can no longer access RSP account Support	3	159	December 23, 2025
Color Deblending Data Preview 0	2	148	December 21, 2025
Saving strings/objects in TAP results to FITS Rubin Science Platform	11	437	December 18, 2025
Installing c++ code Support	4	183	December 18, 2025
Lost access to RSP account Support	4	186	December 18, 2025
Problems registering skymap in DP1 database Support butler , skymap	4	220	December 18, 2025
TAP vs Bulter capabilities Support stack-install , butler , tap , nersc	13	316	December 17, 2025
DP1 Tutorial 203.1 is missing an import Support	1	146	December 17, 2025
DP1 Tutorial 103.4 missing import Support	2	219	December 16, 2025
Mock LSST-like images avaiable? Data Products	2	140	December 10, 2025
UK IDAC RSP upgrades 08/12/2025 UK IDAC	1	115	December 9, 2025
Getting a regularly updated copy of the Rubin Scheduler output database (pointing database) on the RSP/available Data Products	3	239	December 8, 2025
Trouble in loggin in to RSP Support account , rsp , rsp-portal	5	158	December 4, 2025
Remote Login to RSP Support	1	147	December 3, 2025
Creating large size deep coadd cutout Data Products	3	156	December 2, 2025
bboxSize & alert cutout size Data Products dp1	3	133	November 26, 2025
WCS same within deepcoadded tracts Support wcs , dp1	3	165	November 26, 2025