Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Fink User support with the Fink Alert Broker (fink-broker.org). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Data Preview 0 Ask questions and find information about Data Preview 0. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3088	September 17, 2025
Uppercase characters in Rubin table schemas and TAP services Data Products	3	183	February 11, 2026
How to reset the LSSTC slack account? Support	5	681	February 10, 2026
DP1 Portal tutorial 106.1 missing ADQL Support	0	18	February 10, 2026
Checking coverage of raw images Data Products	4	386	February 10, 2026
Issues accessing RSP account Support	3	26	February 10, 2026
Schema for lsstcam_20250930 Support	1	30	February 10, 2026
RSP DALQueryError Rubin Science Platform dp1	3	35	February 10, 2026
Prompt Product Database vs Alert Question Support	2	99	February 6, 2026
Can APDB migration be parallelized for tables with tens of billions of rows? Support apdb	8	116	February 6, 2026
Expected Lasair ssObjectId behaviour Lasair	1	84	February 5, 2026
UKIDAC RSP up and running, `dev` instance being refreshed UK IDAC	0	59	February 5, 2026
Remote access Monster Support	1	80	February 4, 2026
How to do FGCM task in v24.0.0? Support	4	1409	February 4, 2026
DP2 ObjectLite Size? Support	1	136	January 31, 2026
302.3 Derived Stellar Properties Rubin Science Platform dp0	3	160	January 29, 2026
Map of the sky where templates are available and could be used for alert production Data Products templates	6	193	January 29, 2026
UK IDAC RSP - Up and running - Jan 26 UK IDAC	0	86	January 27, 2026
Anomalies in DP1 right ascension errors? Support	14	847	January 27, 2026
How are DIAObjects created? Support	4	231	January 26, 2026
Unit mismatch between v24 (instrumental flux) and v29 (nJy) science images in image subtraction? Support coadd , calexp , ap	2	141	January 26, 2026
Asked to register again when RSP account has already been approved Rubin Science Platform	3	118	January 21, 2026
Source injection variance Support	26	703	January 21, 2026
TAP service down? Support	8	184	January 20, 2026
Issue with max query limit through DALQueryError Support	3	121	January 20, 2026
Questions when skyCorr, scale factor too large Support skysubtraction	2	154	January 20, 2026
First step of Portal tutorial 103.1 is ambiguous Support	3	102	January 16, 2026
RSP Portal Tutorials Rubin Science Platform	3	450	January 16, 2026
SourceTable error after jointcal (v29.0) Support jointcal , coadd	3	201	January 16, 2026
Retaining RSP access after institutional change Rubin Science Platform	1	134	January 15, 2026