Support

ALeRCE User support with the ALeRCE Alert Broker (alerce.science). Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Fink User support with the Fink Alert Broker (fink-broker.org). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3308	September 17, 2025
UK IDAC under maintenance (20260507) UK IDAC	3	38	May 8, 2026
How can I reliably check Rubin moving candidates against MPC via API? Support	5	102	May 8, 2026
On-sky locations of Pre-LSST observations Data Products early-science	10	333	May 8, 2026
Where can I find the number of points used in diaObject forced photometry statistics? Data Products alert	1	69	May 6, 2026
MakeDirectWarpTask.run modifies input sky_map object in place (unexpected side effect on sky_info.bbox) Support	3	228	May 6, 2026
Expected timescale for wider alerts? Data Products alert	3	160	May 5, 2026
Missing Dataset on DRP re-run on a subset of data Data Products	2	228	May 5, 2026
Clarification question on DP1 Object schema for aperture photometry Support photometry , schema , dp1	1	65	May 4, 2026
Help for colleague who wants access to Rubin data Support	5	147	May 4, 2026
Short-notice UK IDAC maintenance (1/MAY/26) UK IDAC	1	63	May 1, 2026
Rubin Schedule Viewer past data not displaying Support	3	119	April 30, 2026
Difference between `objects_ext.r_psfFluxNdata` and `objects.nrSources` Lasair	2	162	April 20, 2026
Meaning of `g_psfFluxSigma` Lasair	2	132	April 23, 2026
How to query number of sources per detector? Support	2	171	April 29, 2026
Superuser for LSST Lasair Lasair	1	104	April 29, 2026
Rubin Science Platform Account Support	3	182	April 24, 2026
Galaxy effective radius in DP1 Support dp1	5	175	April 24, 2026
UK IDAC affected by external DNS issue UK IDAC	1	132	April 23, 2026
ALeRCE LSST services maintenance on April 16th 2026 ALeRCE	1	173	April 16, 2026
Fink_datatransfer is not downloading data Support fink	2	160	April 16, 2026
Size of "apFlux" from the Prompt processing DIASource table Data Products dpdd	1	127	April 16, 2026
Updating Kafka stream to include full alert Lasair	3	164	April 16, 2026
Qserv TAP on UK RSP downtime - 11am 16th April UK IDAC	1	119	April 16, 2026
Updating RTN-011 for observing proposal calls Support	6	359	April 15, 2026
Are these track-like residuals expected in filtered Fink LSST alerts? Fink	5	286	April 14, 2026
Can the general public get access to the rubin data Support	1	166	April 14, 2026
Are comets in the alert stream? Support	5	396	April 11, 2026
Run Real Bogus Classifier (RBTransiNetTask) on RSP Rubin Science Platform	4	187	April 11, 2026
LSDB version for use in notebooks Support	4	221	April 10, 2026