Support

Lasair User support with the Lasair Alert Broker (lasair.roe.ac.uk). Data Products Ask science questions about released or future LSST data products. Questions will be monitored by Rubin Observatory staff and answered in a timely fashion. Fink User support with the Fink Alert Broker (fink-broker.org). UK IDAC User support for the UK IDAC (rsp.lsst.ac.uk). Data Preview 0 Ask questions and find information about Data Preview 0. Rubin Science Platform Talk about the Rubin Science Platform with other astronomers and get help from Rubin Observatory staff. Camera For questions and information about the LSST Camera.

Topic	Replies	Views	Activity
About the Support category Support	1	3058	September 17, 2025
Map of the sky where templates are available and could be used for alert production Data Products templates	1	13	January 27, 2026
UK IDAC RSP - Up and running - Jan 26 UK IDAC	0	37	January 27, 2026
Anomalies in DP1 right ascension errors? Support	14	772	January 27, 2026
302.3 Derived Stellar Properties Rubin Science Platform dp0	1	62	January 27, 2026
How are DIAObjects created? Support	4	198	January 26, 2026
Uppercase characters in Rubin table schemas and TAP services Data Products	0	54	January 26, 2026
Unit mismatch between v24 (instrumental flux) and v29 (nJy) science images in image subtraction? Support coadd , calexp , ap	2	92	January 26, 2026
Asked to register again when RSP account has already been approved Rubin Science Platform	3	81	January 21, 2026
Source injection variance Support	26	577	January 21, 2026
TAP service down? Support	8	145	January 20, 2026
Issue with max query limit through DALQueryError Support	3	85	January 20, 2026
Questions when skyCorr, scale factor too large Support skysubtraction	2	122	January 20, 2026
First step of Portal tutorial 103.1 is ambiguous Support	3	78	January 16, 2026
RSP Portal Tutorials Rubin Science Platform	3	413	January 16, 2026
SourceTable error after jointcal (v29.0) Support jointcal , coadd	3	171	January 16, 2026
Retaining RSP access after institutional change Rubin Science Platform	1	107	January 15, 2026
Trouble with student's login to RSP Support	1	75	January 13, 2026
Intensive Compute Time Support	5	334	January 13, 2026
What is the DDF area corresponding to the MAF QSONumberCountsMetric Support opsim , maf , ddf	5	371	January 12, 2026
Rubin image WCS sky coordinates to pixel position Data Products dp1	7	404	January 12, 2026
Zeropoints of Deep Coadd Images Data Products image , cutout , dp1 , deep-coadd-image , sia	3	223	January 9, 2026
Getting different order of results when I query for images Rubin Science Platform solarsystem , dp1	2	159	January 8, 2026
How to migrate an APDB from v24 to v29 while preserving source IDs? Support apdb	10	236	January 7, 2026
Error in retrieving a cutout from a tutorial notebook Support	5	261	January 5, 2026
Deblended/saturated nearby stellar object artifacts Data Products	2	273	January 1, 2026
Changed institution and can no longer access RSP account Support	3	197	December 23, 2025
Color Deblending Data Preview 0	2	180	December 21, 2025
Saving strings/objects in TAP results to FITS Rubin Science Platform	11	478	December 18, 2025
Installing c++ code Support	4	212	December 18, 2025